To make an exchange or return, products must be in perfect condition, unused, and in the same state as when they were received. Products showing any alterations (scratches, cuts, marks) cannot be exchanged or returned.
All products purchased through www.pamriviers.com.ar are eligible for exchange. You have 15 calendar days from the date you receive the product to request an exchange.
Exchanges can be made for the same product or any other product of equal value that is in stock at the time of the exchange. If you wish to exchange for a product of greater value, you will need to pay the price difference.
To notify us of your intention to exchange or coordinate the process, you must contact us via email at: [email protected].
We inspect every product before it is shipped, but if you receive a product with a defect or in poor condition, please contact us via email at: [email protected], including your order number and a photo of the product so we can resolve the issue.
Customers may return the product for a full refund or exchange it for the same product or another of similar or greater value. In any case, you have a maximum of 10 days from the date of purchase to request a return or exchange.
